Van Hire FAQs – What You Need to Know Before You Hire
If you’re hiring a van with U‑Drive Van Hire Bolton, we want to make the process as simple and hassle-free as possible. Below are the most frequently asked questions we receive – from age restrictions and licence checks to deposits and mileage. Check out our van hire FAQs below…
Van Hire FAQs
How old do I need to be to hire a van?
You must be between 21 and 79 years old and hold a full UK driving licence that you’ve had for at least one year.
What documents do I need to hire a van?
You’ll need to bring one of the following:
Your photo card driving licence, or
Your green paper driving licence (old style)
In addition, we’ll need either:
Your National Insurance number, or
A DVLA check code (you can get this at www.gov.uk/view-driving-licence)
Do I need proof of address?
Yes. You must provide one proof of address dated within the last 8 weeks (such as a utility bill or bank statement).
Please note: Passports are not accepted as they don’t confirm your current address.
Are additional drivers allowed?
Yes – and at no extra charge.
They must meet the same age, licence, and ID requirements as the main driver.
How much deposit is required?
A returnable deposit is taken at the start of your hire.
This depends on the size/type of van and is held as a pre-authorisation on a debit or credit card (excluding Amex).
Deposits cover things like:
Accidental damage
Parking or speeding fines
Fuel issues
Late return
Unused deposits are fully returned after the hire period.
Do I get insurance?
Yes. All hires include fully comprehensive insurance with a standard £1500 excess for drivers with a clean licence.
If you have penalty points or previous convictions (e.g. DR10, IN10, TT99), please declare them during booking – we may not be able to insure certain endorsements.
What’s not covered?
Windscreen damage
Theft if keys are left in or near the vehicle
(If the van is stolen with keys left inside, you’re responsible for full vehicle replacement cost.)
What happens if I break down?
All vans come with 24-hour emergency national breakdown cover.
Please refer to your hire documents and call:
0808 100 2309 for out-of-hours emergencies.
How far can I drive?
Mileage allowances are:
1-day hire: 300 miles
Weekend hire: 500 miles
5–7 days hire: 850 miles
Going over? It’s just £0.20 + VAT per extra mile.
Can I return the van late or extend my hire?
Yes – but please contact us in advance.
We’ll do our best to extend your insurance and rental cover.
Call 01204 397774 (during opening hours)
Or 0808 100 2309 (out of hours)
Still have questions? Call us: 01204 397 774
U-Drive Van Hire Opening Times
We are Located at Nelson Mill, Gaskell Street, Bolton BL1 2QE
Ready to Book Your Van Hire in Bolton?
Give us a call on: 01204 397 774